Avenues for complaints in Australia can vary between states and territories,
with some having their own consumer affairs, fair trading, civil, tenancy and
administrative tribunals. Today, the consumer and complaints category have also
coined another term, econsumer.
With the internet, there are now many resources for finding out information
about consumer rights. In Australia, the main bodies are government, with most
providing information, tips and other resources to helping you resolve any
Government bodies sometimes change, especially when there is a change in
local government, with departments and statutory bodies being realigned or
merged under new administration. This also sometimes means that website
addresses also change. We have endeavoured to list the appropriate government
body as your starting point. If the website address has changed, just
drop us an email letting us know, so that we can update the details.